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Twilio Trust Hub is Now in AgentX — Here’s Why You Need It and How to Set It Up

August 11, 2025

If you’re using AgentX to run AI-powered calls and texts, you’ve probably heard the term Twilio Trust Hub.

Until now, getting it set up meant jumping between Twilio’s portal, forms, and documentation. But with our latest update, you can set up Trust Hub directly inside AgentX — no coding, no headaches.

In this post, we’ll break down:

  • What Trust Hub is (and why it matters for your business)
  • How it helps keep your calls and texts delivering
  • Step-by-step setup inside AgentX
  • Pro tips for getting approved faster

What is Twilio Trust Hub (in Plain English)?

Trust Hub is Twilio’s verification system for phone numbers and messaging traffic. It’s what makes carriers like AT&T, Verizon, and T-Mobile trust your messages and calls — so they actually get delivered.

In other words:


Better deliverability → fewer blocked calls and texts
Compliance → stay aligned with A2P 10DLC regulations
Legitimacy → your business shows up as verified, not spam

Without Trust Hub, your outbound campaigns risk lower answer rates, messages getting flagged as spam, and even temporary number suspensions.

Why This Matters for AgentX Users

Your AI agent can be the best closer in the world… but if your messages don’t reach the lead, none of it matters.

By setting up Trust Hub inside AgentX, you:

  • Boost answer rates by showing carriers you’re a verified sender
  • Avoid filtering issues that can cripple outbound campaigns
  • Stay compliant with carrier and FCC regulations automatically
  • Protect your brand reputation when reaching prospects

How to Set Up Twilio Trust Hub in AgentX

We’ve built the entire Trust Hub process directly into AgentX — no more bouncing between multiple dashboards.

All you need to do is:

  1. Open your AgentX dashboard
  2. Go to Account (bottom left) → Twilio Trust Hub
  3. Fill in your business details
  4. Click submit — and you’re done


🎥 Watch the quick setup video to see exactly how to get verified in minutes.

Pro Tips for Fast Approval

  • Match your legal business name exactly to your IRS/registration docs.
  • Use a business domain email (not Gmail/Yahoo).
  • Submit all required docs in one go to avoid delays.
  • Keep your business address consistent across all submissions.


The Bottom Line

If you want your AI agent to reach more leads, close more deals, and keep your campaigns compliant — Trust Hub isn’t optional anymore.

Now that it’s built directly into AgentX, getting verified takes minutes instead of days.

Activate Trust Hub in AgentX Today

Log into your AgentX dashboard and get verified in just a few clicks. Protect your brand, improve your answer rates, and give your AI agent the green light to perform at its best.

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